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#Kloutapocalypse? Are you less influential than you were yesterday? (@Klout)

Update 2:30pm GMT: Klout just tweeted: “Fixing Klout scores now. Don’t worry, your score will return to normal!”

Warning! You may wake up today to find out you’re far less influential than you were yesterday.

I got into work today to hear my business partner Alan saying “Hey, why has my Klout score dropped 15 points.” I opened up MarketMeSuite to check, and sure enough most people’s Klout scores had dropped significantly, many of them to 1!

I immediately set up a search pane, and I’m finding reading the results endlessly humorous. I think what’s really noteworthy is just how much we’ve all come to “own” our influence, and how offended we can get when something takes that bit of success away from us. I’ve especially seen some buzz from social media consultants who have to explain to their clients why all their work has resulted in a decrease in influence.

At first our theory was that users who had a Facebook account added were not affected, but in the process of writing this tweet our @MarketMeSuite profile (which has a Facebook attached) dropped from 56 to 16. My business partner and a few other tech minded folks have been hypothesizing some kind of database issue.

On the whole, it seems the community is able to see the humor in the situation…

Here’s a few of my favorite #Kloutapocalypse tweets:

 

 

 

 

 

 

 

 

 

Our hearts go out to you Klout. But we thank you for this social experiment, which proves how much people value their own influence!

What is Klout?

A few weeks ago when MarketMeSuite integrated with Klout scores, I got to speak to Megan Berry to ask a few questions:

What is Klout?

Megan Berry: Klout measures influence across the social web. The Klout Score measures influence on a scale of 1 to 100. We also measure influential topics, classifications and offer insights into your influence on klout.com.

How do I improve my Klout Score?

Megan Berry: Basically it’s about consistently creating engaging content, but you can check out our blog post on the subject: http://klout.com/blog/2011/03/3-tips-for-increasing-your-klout-score/

What type of interactions does it measure?

Megan Berry: Klout measures influence on Twitter and Facebook and includes @ messages, RTs, lists, follows, likes, comments, and more. Learn more about our scoring on klout.com/kscore

Does Klout measure interactions when it comes from a 3rd party app like MarketMeSuite?

Megan Berry: Klout measures influence across all the social web, so it’s not specific to MarketMeSuite, instead it’s an overall score that’s applicable for many different programs and purposes.

What is the future for Klout?

Megan Berry: Our goal is to be the standard for influence online. Your Klout Score should be like your social credit score or Google PageRank for people. We believe everyone has Klout and our mission is to help people understand and improve their influence.

 

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Author:Tammy Kahn Fennell

Tammy is the editor of this fine blog, and the CEO of MarketMeSuite, the premium Social Media Inbox for Small Businesses. Go on, you can even use it for free! You can follow Tammy on Twitter @Tammykfennell.
  • http://www.deepsoni.me Deep S.

    They will fix it out, but is worth the laugh for now.

    • Anonymous

       Fortunate or unfortunate it was so close to the near miss of a rapture? ;)

  • http://www.constructionmarketinguk.co.uk Peter L Masters MCIM

     Great article, it was just too good to miss, right?  I hope they take back to where it was though, I was loving life, starting again is a pain in the app!

    Good to meet you, best regards, Peter

    • Anonymous

       I think they will roll back the database to before the problem (if we’re right in guessing it is a database problem)

  • Anonymous

    Great post, thanks! Now, I’m off to rebuild my shattered reputation. ;)

    @HeatherEColeman 

    • Anonymous

       Haha! I wouldn’t work too hard – I imagine they will fix it soon back to normal!
      ~Tammy

  • http://twitter.com/TheDaveCable David Cable

     Been having a debate with a few people on this – just weird they haven’t announced any formal algo changes and don’t respond t any mentions of them via twitter! Would have thought a company they measures social activity and influence would have some sort of social media monitoring in place! 

    • Anonymous

       Hey David, I think they do – they are on West Coast time. It actually brings up a good question. How important is it to maintain a global presence?

    • Anonymous

       Hey David, I think they do – they are on West Coast time. It actually brings up a good question. How important is it to maintain a global presence?

  • Anonymous

     Services all have their blips, I wish Klout well with fixing the service, its provided some well needed humor for today anyway :)

  • http://twitter.com/meganberry Megan Berry

     Hey guys,

    We did indeed have a serious glitch today for which we apologize. We are looking into ways of ensuring this never happens again. You can read the full post from our CEO Joe Fernandez here: http://klout.com/blog/2011/05/its-not-you-its-us/

    Thanks,
    Megan
    @meganberry
    Marketing Manager, Klout

    • http://twitter.com/MarketMeSuite MarketMeSuite

      So glad it’s up and running Megan! We knew you’d fix it :)  

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