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Was #Occupywallstreet Censored by Twitter?

In a recent article on the Buffer Twitter Tips blog, Leo Widrich wrote a thoughtful post about whether the #occupywallstreet hashtag was being censored on Twitter. He outlined these 6 complaints:

► Trends Are NOT Always The Most Popular Things Being Tweeted About.
► Twitter Sometimes Removes Still-Popular Topics From Trending.
► Political Tweets Sometimes Suspiciously Stop Trending.
► Twitter BLOCKS Some  Tweets From Counting Towards Trending Topics.
► Twitter Has A “Secret Formula” For Selecting Trending Topics.
►Twitter Does Censor “Obscene” Topics—And Plans More Censoring.

I’ll let you go ahead and read his article in full for detailed explanations of each complaint, but in broader terms…

What exactly makes a trending topic?

According to Twitter:

Twitter Trends are automatically generated by an algorithm that attempts to identify topics that are being talked about more right now than they were previously. The Trends list is designed to help people discover the ‘most breaking’ breaking news from across the world, in real-time. The Trends list captures the hottest emerging topics, not just what’s most popular.

Put another way, Twitter favors novelty over popularity.

What makes a trend a Trend?
Twitter users now send more than 95 million Tweets a day, on just about every topic imaginable. We track the volume of terms mentioned on Twitter on an ongoing basis. Topics break into the Trends list when the volume of Tweets about that topic at a given moment dramatically increases.

Sometimes a topic doesn’t break into the Trends list because its popularity isn’t as widespread as people believe. And, sometimes, popular terms don’t make the Trends list because the velocity of conversation isn’t increasing quickly enough, relative to the baseline level of conversation happening on an average day; this is what happened with #wikileaks this week.

Very Little Is Known about the Algorithm

There’s still not a lot published on the algorithm Twitter uses exactly, so much like SEO, a lot of it will be trial and error, and, like Google, Twitter has the final say. One little tweak could change months of work figuring it out.

It’s Twitter’s Prerogative

Twitter is not a democracy, it’s a private business.  We may not always agree with Twitter, but they do have the right to pull something off their site they may deem offensive. The flip side to that is that as users, if we find they are censoring any information, we have the right to stop relying on them as a valid source of information and world trends. It goes both ways.

What About #Occupywallstreet?

It’s tough to say. When the hashtag was trending all over the world, it simply wasn’t trending in the US. This raised suspicions. But read the Twitter  blog post (also shown above), written after people made the same speculation about the #wikileaks tag, which explains that Twitter’s trending topics are based on what’s breaking out rather than what’s popular. “Twitter Trends are automatically generated by an algorithm that attempts to identify topics that are being talked about more right now than they were previously,” it explains.

Image Source: http://www.flickr.com/photos/otromundoesposible/

Articles Mentioned in this post: http://blog.bufferapp.com/five-twitter-secrets-about-censored-trending-topics

http://www.dailykos.com/story/2011/10/01/1021949/-Is-Twitter-blocking-Occupy-Wall-Street-from-trending-in-the-USA

http://blog.twitter.com/2010/12/to-trend-or-not-to-trend.html

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Author:Tammy Kahn Fennell

Tammy is the editor of this fine blog, and the CEO of MarketMeSuite, the premium Social Media Inbox for Small Businesses. Go on, you can even use it for free! You can follow Tammy on Twitter @Tammykfennell.
  • http://twitter.com/digitaliprod Digital I

    Things are suppressed in the media. The media makes constant subjective judgments about what topics are going to interest their market share (i.e. the audience) given the limited time and resources available to deliver the information. This is called editing. 

    There is a belief (that is highly inaccurate for a number of reasons) that since social media is not “edited” by a news agency or network that it should somehow reflect “the truth” of events in the world and “real” popular opinion.  When this does not agree with a given individuals belief of what that “truth” and opinion are, they immediately suggest that there is some sinister force at work to suppress it. 

    I would imagine, in fact, that it is far more likely that twitter trending is outputting less than accurate data based on the limitations of the AI, than that it is possible to selectively tweak that AI to actively suppress a particular topic. 

    Even if it were the case, it is illogical for twitter to have created a utopian free-exchange, and then to defeat that by direct manipulation of ideas within it. If the allegation is that an external force somehow “infiltrated” the twitter system and is altering the output of the trending AI, then how is it possible to accept that ANY trending information is a reflection of real use. It’s a specious argument, and the typical refuge of the narcissist who can’t understand why no one will agree with his “brilliant” ideas. For the record this comment does not address directly the context of the “Occupy Wallstreet” movement nor is it meant to imply that all participants suffer from the self-delusion that if the world is not glued to their screens watching it must be the work of the Great Big Secret Conspiracy. My point applies to any number of groups, initiatives, and political viewpoints who seek to blame a shadowy “them” for their lack of success at engaging the general population. 

    If people are not listening to your message, try harder. 

  • http://wearesocialpeople.com Tammy Kahn Fennell

    I can agree to a point, but as a Ron Paul supporter I’ve seen first hand how perfectly good effort can be wholly ignored. John Stewart did a great segment on how news was actually reporting on the first place and third place of the iowa straw poll, leaving out second b/c it was him… you almost have to laugh. 

    One thing brought up in Leo’s post was that certain things that have trended before won’t likely trend again, but surely #stevejobs has trended before?

    For the record, I don’t think Twitter is particularly out to get anyone, I was more talking about on a more general level… some info is deemed less newsworthy than others, and we all just have to think about who is deciding that for us…

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